Autoship Policy

Last Updated: October 22, 2026

These Subscription and Automatic Renewal Terms (“Subscription Terms”) apply when you purchase Autoship, RMVD’s automatically renewing subscription, from RMVD LLC. They supplement the Terms of Use and Sale. If these Subscription Terms conflict with the general Terms regarding a subscription, these Subscription Terms control.

1. Subscription Summary

• Frequency and quantity: Your subscription renews and is billed on the schedule you chose at checkout. Our schedules are 1 bottle every 30 days, 1 bottle every 45 days, 3 bottles every 90 days, and 5 bottles every 150 days. Not every schedule is offered on every page. Each renewal ships the same number of bottles as your first order unless you change it.

• Products: Each renewal includes the products and quantity shown at checkout and in your order confirmation. Free gifts that come with a first order, such as a tea strainer or e-book, are included with the first order only and are not part of renewals.

• Price: Each renewal is charged at the price for your schedule, plus applicable tax and shipping. Current renewal prices are $49 every 30 days (1 bottle), $49 every 45 days (1 bottle), $99 every 90 days (3 bottles), and $147 every 150 days (5 bottles). Standard shipping on each renewal is $4.95. Your first subscription order ships free. The price shown at checkout and in your order confirmation is the price that applies to your subscription. If an introductory price applies, the regular renewal price will be clearly disclosed before purchase.

• Duration: The subscription continues until you cancel. There is no minimum number of renewals unless a different obligation is clearly disclosed and affirmatively accepted before purchase.

• Cancellation: You may cancel online at any time before the next renewal order is processed using Manage Your Autoship, the “Manage Autoship” link in your Autoship emails, or another cancellation method listed below.

• Changing your schedule: In Manage Your Autoship you can change how often your subscription ships to every 30 or 45 days. Each schedule has its own price per bottle, and the number of bottles in each shipment does not change. When you change schedule, your renewals are charged at the per-bottle price for the new schedule. For example, if you receive 3 bottles every 90 days for $99 and change to every 30 days, each renewal becomes 3 bottles at $49 each, which is $147 every 30 days plus shipping and tax. To change the number of bottles, or to move to a 90- or 150-day schedule, email support@rmvd.com; your renewals are then charged at the price for the schedule and number of bottles you switch to.

2. Express Consent to Recurring Charges

By selecting a subscription and submitting your order, you expressly agree that RMVD may store or cause its payment processor to store your payment credentials and automatically charge your selected payment method on the schedule you chose at checkout (every 30, 45, 90 or 150 days), or on any schedule you later select, for the renewal price for that schedule, applicable taxes, and disclosed shipping or other charges until you cancel. Your consent applies to the subscription terms displayed immediately before purchase and included in the acknowledgment sent after purchase.

3. Introductory Offers and Discounts

If your first shipment is offered at a promotional price or includes a discount or free item, the checkout disclosure will state the first-order charge, the regular renewal charge, and when recurring billing begins. Unless expressly stated otherwise, introductory offers apply only to the first qualifying subscription order, are limited to one per customer or household, and may not be combined.

4. Billing and Renewal

Your next billing date will be shown in your account or subscription portal and may also appear in transaction emails. Renewal dates can shift slightly due to weekends, holidays, failed payments, requested shipment changes, or processing requirements. You authorize us to retry a declined or failed payment and to update payment credentials through services offered by card networks or payment providers, where permitted.

If payment cannot be completed, we may notify you, retry the payment, postpone the shipment, suspend subscription benefits, or cancel the subscription. You remain responsible for charges validly incurred before cancellation.

5. Shipping and Taxes

Shipping charges for the first order and renewal orders will be disclosed before enrollment. Shipping rates may differ between the first shipment and later shipments only when that difference is clearly disclosed. Applicable taxes are calculated based on the information available at the time of each charge.

6. How to Cancel, Skip, Pause, or Change

You may manage your subscription through Manage Your Autoship or the “Manage Autoship” link in your Autoship emails. Enter the email address you used at checkout and we will email you a sign-in link; no password is needed. Available actions include canceling, skipping a shipment, changing the next order date, pausing, updating an address, updating payment information, and changing the interval to every 30 or 45 days. Changing the interval changes your renewal price as described in Section 1. To change the number of bottles, or to move to a 90- or 150-day schedule, contact support@rmvd.com. Skipping a shipment skips one full interval on your schedule; for example, skipping on the 150-day schedule moves your next order 150 days later.

For assistance, contact support@rmvd.com. If you enrolled online, RMVD will provide an online cancellation method that does not require you to call. We will not require you to speak with a retention representative as a condition of online cancellation.

A cancellation or change must be completed before the renewal order is processed to affect that order. If your renewal has already been charged and entered fulfillment, cancellation will stop future renewals but will not automatically cancel or refund the processed order. See the Refund, Return, and 60-Day Guarantee Policy.

7. Confirmation of Cancellation

After cancellation, we will provide confirmation in your account, by email, or through another retainable electronic method. Keep the confirmation for your records. If you do not receive confirmation, contact support@rmvd.com promptly.

8. Price or Material Term Changes

We may change subscription pricing, shipping charges, products, quantities, or other material terms prospectively. We will provide advance notice and cancellation instructions when required by law. A price change will not apply before the effective date stated in the notice. Continuing the subscription after a properly disclosed change constitutes acceptance to the extent permitted by law.

9. Returns and Refunds for Subscription Orders

The 60-Day Guarantee applies only to a customer’s first qualifying RMVD order, whether purchased as a subscription or one-time purchase, as described in the Refund, Return, and 60-Day Guarantee Policy. Subscription renewal orders and repeat orders are not covered by the guarantee and are generally nonrefundable once processed, except for damaged, defective, incorrect, duplicate, or legally refundable orders, or when RMVD approves an exception.

10. Subscription Communications

You agree to receive transactional emails or messages necessary to administer the subscription, including order confirmations, payment notices, shipment updates, material-change notices, and cancellation confirmations. These are not marketing messages and may continue even if you unsubscribe from promotional communications.

11. Renewal Reminders

Before each renewal we email you the date, the amount and how to cancel. If your schedule is every 90 or 150 days, we also email you about 35 days before each renewal.

12. Contact

RMVD LLC
938 W Cecil St
Neenah, WI 54956
United States
support@rmvd.com